at one time or another we have all been looking for an apology. sometimes you receive an apology when you are not looking for one and that is a great thing. but usually the situation is that you are wanting an apology and are not getting it. sometimes i have found myself telling someone that they have been hurtful and i expect an apology. but how many times do we get one, for me they have been few and far between. i have found that the times that i really need it is when i usually don't get it.
there are also the times you want an apology and after a passage of time you finally get it. it is not always what you expected or wanted. and sometimes the apology makes things worse. recently i was in a position where i was telling anyone who would listen that i thought someone owed me an apology and i was not going to budge til i got one. i finally got it. all better now? far from it.
how can you even try to accept an apology when it is given and you are asked if you accept and before you answer they keep prattling on? if the apology is really a bunch of excuses is it really sincere? when there are a couple of angry outbursts that you have to get back in their face about, is that really an apology?
i believe an apology should be given and then silence for a chance for the other person to accept or not. there can be follow up questions first, explanations may be asked for and then and only then should they be made. i don't feel they should be EXCUSES and they certainly should not be an opportunity to elicit sympathy for the person apologizing. you were rude to me, you need to apologize to me, i do not want to hear your excuses or your poor me stories, just frickin' say you are sorry, in a sincere tone, and shut up!